Privacy notice

Who we are

This website, farbeenterprise.com, is run by Farbe Enterprise, Plot No 2900 28 29 30 31, Ankleshwar, Gujarat 393002, India. Farbe Enterprise also runs Farbe Spaces, CapitalScope and Merito. This notice covers farbeenterprise.com only; the other sites have their own notices (links at the end).

What we collect, and where it goes

Enquiry forms

The enquiry forms on this site (on the home page and the contact, partnerships, careers and warehousing pages), the interest list on the Warehouse Partnerships page and the quote request in the CBM calculator are sent to Farbe Spaces, which stores them and e-mails them to our team. We receive what you type:

• Enquiry forms: your name, e-mail address and message (required), and, if you give them, your company, phone number, the topic you chose and, on some forms, your state and city or district. On the careers form your message may include your experience and a link to your profile, if you add them.
• Interest list (Warehouse Partnerships): your name and e-mail address and, if you add them, your phone number and a message.
• Quote request (CBM calculator): your name, company, e-mail address, phone number, what you need and your message. The message starts as a summary of your calculation, which you can change before you send it.

Each form also has a hidden field that people never see. It is there to catch automated spam and is used for nothing else. If you e-mail us a CV or other documents, we use them only to consider you for work with Farbe.

CBM calculator accounts

A free CBM calculator account is a Farbe account that is created and stored on Farbe Spaces, and it also works there. To create one you give your name, company, e-mail address, country, mobile number and a password. You can also add your job title, tax ID, city and a few details about what you ship. Your password is stored only as a one-way hash, so nobody can read it. If you save a calculation, its title and cargo list are stored in your account so they can be shown again and made into a PDF. Each new account is also recorded as a sales lead in Farbe's customer records, so the team can follow up about warehousing and 3PL.

You can tick a box for occasional updates about warehousing and logistics. If you do, your name and e-mail address are also kept by Brevo, the service we send those e-mails with. Every e-mail has an unsubscribe link.

Usage counts

The free tools count how they are used, so we can see which parts are useful, and a few links on this site (between the tools, and to our businesses) count how often they are clicked. A count is only an event name, a short key such as the tool or unit concerned, and a day's total, sent to Farbe Spaces. The numbers you type into a tool are never sent. Farbe Spaces keeps these counts only as daily totals for each event, not as a record about you. If your browser sends a Do Not Track or Global Privacy Control signal, none of these counts is sent. This site does not count page views.

What stays in your own browser

farbeenterprise.com sets no cookies of its own. It does keep a few small items in your browser's own storage. They stay on your device:

• your choice to pause motion on the site;
• a note that your device was slow to load the site (with a count and a date), so that later visits use a lighter display; it is used for about a week;
• a note that the opening animation has played, for the rest of that visit;
• in the area converter, your last few conversions, including the numbers you typed, and the region you chose (the converter has a Clear history button);
• in the map area calculator, your preferred units, region and map style, and, for the rest of that visit, the results of your place searches;
• in the CBM calculator, an unsaved draft of your cargo list, including any descriptions you typed, and the reference of the calculation you saved last.

You can remove all of these by clearing this site's data in your browser settings. If you sign in to a CBM calculator account, Farbe Spaces sets a cookie in your browser to keep you signed in. The account needs it, and we use it for nothing else.

Technical data

When your browser asks for a page, our hosting provider receives technical details such as your IP address, browser type and the page you asked for. When you send a form or open the CBM calculator, Farbe Spaces receives your IP address too, and uses it only to stop spam and abuse and to keep accounts safe.

Some tools write your inputs into the page address (for example ?value= and the unit) so that you can share a result. If you share or bookmark that link, the numbers go with it.

Why we use it

• To read and answer your enquiry, partnership proposal, career introduction or quote request, and to e-mail you about Warehouse Partnerships news if you joined that list.
• To run your CBM calculator account: signing in, saved calculations and PDF reports.
• To send you updates, only if you ticked the box for them.
• To stop spam and misuse of the forms.
• To see which parts of the free tools and which links are used.

Who receives it

• Farbe Spaces, run by Farbe Enterprise, is the system where the forms, accounts and saved calculations are stored. Its own privacy notice also applies to what it holds.
• Cloudflare Turnstile is the bot check on the enquiry forms. It loads from Cloudflare the first time you click into a form. Cloudflare receives your IP address and details of your browser to run the check, and may store small items in your browser to do it. Cloudflare's privacy policy applies to what Cloudflare does.
• Map services, only when you use the map area calculator: the map pictures come from OpenStreetMap and Esri, and the place you search for is sent to OpenStreetMap's Nominatim service (or, if it does not answer, to Photon). They receive your IP address and what they need to answer.
• Our hosting provider, Hostinger, serves this website and the content delivery network in front of it, so it handles technical data such as IP addresses.
• Brevo, only if you ticked the box for updates when you created a CBM calculator account.
• Anyone the law requires us to tell, if a court or public authority properly asks.

We do not sell your personal information and we do not give it to advertisers.

What we do not do

• No advertising or tracking cookies, and no cookies of our own on this site.
• No analytics service: no Google Analytics, advertising pixels or social media trackers.
• No social media widgets. Our social links and share buttons are ordinary links that open the other site only if you click them.
• No sale of personal information.

How long we keep it

We keep an enquiry for as long as needed to answer it and, after that, for as long as we need it for our records. We keep a CBM calculator account and its saved calculations while the account exists. You can ask us to delete either sooner (see below). The daily usage totals hold nothing that identifies you. Items in your own browser stay until you clear them.

Your rights and how to use them

You can ask us to show you the personal information we hold about you, to correct it or to delete it, and you can withdraw a consent you gave, such as the tick for updates. E-mail info@FarbeEnterprise.com from the address you used, and say what you would like and which form it was about. We may ask a question to make sure the request is from you. Farbe Spaces is also run by Farbe Enterprise, so you only need to write once for information stored there.

Please do not put bank details, passwords or other sensitive information in a form or message; we never need them to answer an enquiry.

Grievance Officer

If you have a complaint about how your information is handled, or we have not answered a request, write to the Grievance Officer, Farbe Enterprise, Plot No 2900 28 29 30 31, Ankleshwar, Gujarat 393002, India, or e-mail info@FarbeEnterprise.com with "Grievance" in the subject line.

Security

This website is served over HTTPS, and what you send through its forms travels encrypted to Farbe Spaces. Passwords are stored only as one-way hashes. No method of sending or storing information is completely secure, so we cannot promise absolute security.

Other sites and changes to this notice

This site links to Farbe Spaces, CapitalScope, Merito and to social media services. They have their own notices, and this one does not cover them.

We will change this notice when what we do with your information changes. The date at the top shows when it last changed.